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Freshdesk Freddy AI
AgentAI-powered support automation for Freshworks
Freshworks145.0K installs4.1 (1.6K)
84
TrustedSecurity
84
Quality
83
Maintenance
88
Safety Tier Medium Risk
Security ScanScan Passed
Price$0/mo
About
AI agent built into the Freshworks customer support ecosystem. Automates ticket classification, suggests responses, and resolves routine queries. Integrates with Freshdesk ticketing, Freshchat, and other Freshworks products for unified customer service.
Tags
Categories
Customer SupportChatbots
Security Scan
Scan Passed
9 checks performedSSRF Detection
Prompt Injection
Data Exfiltration
Dangerous Commands
Secret Detection
Obfuscation
External Fetches
Credential Access
Privilege Escalation
Privacy Label
Read Data
Compatibility
Browser
Slack
API